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Behavioral Intervention

Empathy-Focused Support Calls for Diabetes (EIA-Diabetes Trial)

N/A
Waitlist Available
Led By Maninder Kahlon, PhD
Research Sponsored by University of Texas at Austin
Eligibility Criteria Checklist
Specific guidelines that determine who can or cannot participate in a clinical trial
Must have
Be older than 18 years old
Must not have
Moderate to severe cognitive impairment
Having diagnosis of end-stage renal disease or serious mental illness
Timeline
Screening 3 weeks
Treatment Varies
Follow Up 6 months
Awards & highlights
No Placebo-Only Group

Summary

This trial tests a phone-based support program for diabetes patients at a health center. Trained laypeople will call patients to offer emotional support and practical advice to help them manage their condition better.

Who is the study for?
This trial is for patients with Type 2 Diabetes who have visited Lone Star Circle of Care in the past year and have high HbA1c levels. They must be willing to complete a mental health questionnaire (PHQ-9). People with severe cognitive issues, serious mental illness, end-stage renal disease, current pregnancy, low HbA1c levels, cancer treatment or on certain immune therapies can't join.
What is being tested?
The study tests an empathy-focused phone program's ability to help manage diabetes and improve mental health against usual care at a Federally Qualified Health Center. Participants are randomly placed into two groups: one receives the empathy calls while the other gets standard materials only.
What are the potential side effects?
Since this intervention involves telephonic support rather than medication, traditional side effects are not expected. However, participants may experience emotional discomfort or distress during sensitive discussions about their condition.

Eligibility Criteria

Exclusion Criteria

You may be eligible for the trial if you check “No” for criteria below:
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I have significant memory or thinking problems.
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I have been diagnosed with end-stage kidney disease or a serious mental illness.
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I am on prednisone or immunosuppressants after an organ transplant.
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I am currently pregnant.

Timeline

Screening ~ 3 weeks
Treatment ~ Varies
Follow Up ~6 months
This trial's timeline: 3 weeks for screening, Varies for treatment, and 6 months for reporting.

Treatment Details

Study Objectives

Study objectives can provide a clearer picture of what you can expect from a treatment.
Primary study objectives
Hemoglobin A1C (HbA1c)
Secondary study objectives
Anxiety as measured by scores on the Generalized Anxiety Disorder 7-item (GAD-7)
Depression as measured by scores on the Patient Health Questionnaire 9-item (PHQ-9)
Diabetes Self-Efficacy measured by scores on the Stanford Self-Efficacy for Diabetes Scale 8-item
+6 more

Awards & Highlights

No Placebo-Only Group
All patients enrolled in this study will receive some form of active treatment.

Trial Design

2Treatment groups
Experimental Treatment
Group I: Program armExperimental Treatment1 Intervention
Usual Care+ Phase 1 (6 months, months 1-6), Program. Includes empathetic communications (phone \& letter), health-promoting incentives, educational materials. Phase 2 (6 months, months 7-12) No Program. During this follow-up period they will receive monthly SMS texts with customized messages encouraging health promoting behaviors.
Group II: Control armExperimental Treatment1 Intervention
Usual Care+ Phase 1 (6 months, months 1-6), No Program. Phase 2 (6 months, months 7-12) Material components of program including health-promoting incentives and educational materials.
Treatment
First Studied
Drug Approval Stage
How many patients have taken this drug
Empathy in Action for life with diabetes.
2022
N/A
~260
Control Phase 2 Materials Only
2022
N/A
~260

Research Highlights

Information in this section is not a recommendation. We encourage patients to speak with their healthcare team when evaluating any treatment decision.
Mechanism Of Action
Side Effect Profile
Prior Approvals
Other Research
Common treatments for Type 2 Diabetes include lifestyle interventions, pharmacotherapy, and emotional support programs. Lifestyle interventions, such as diet and exercise, improve glycemic control by enhancing insulin sensitivity and promoting weight loss. Pharmacotherapy, including metformin and insulin sensitizers, works by reducing hepatic glucose production and improving peripheral glucose uptake. Emotional support programs, like the Telephonic Layperson-Delivered Empathy and Relationship-Focused Program, enhance patient engagement and mental health, which can lead to better adherence to treatment plans and improved glycemic control. These mechanisms are crucial as they address both the physiological and psychological aspects of diabetes management, leading to more comprehensive care for patients.
Comparing a Social and Communication App, Telephone Intervention, and Usual Care for Diabetes Self-Management: 3-Arm Quasiexperimental Evaluation Study.A Mobile App to Improve Self-Management of Individuals With Type 2 Diabetes: Qualitative Realist Evaluation.The experiences of and meaning for women living and coping with type 2 diabetes: a systematic review of qualitative evidence.

Find a Location

Who is running the clinical trial?

University of Texas at AustinLead Sponsor
374 Previous Clinical Trials
85,915 Total Patients Enrolled
Lone Star Circle of CareUNKNOWN
1 Previous Clinical Trials
82 Total Patients Enrolled
Maninder Kahlon, PhDPrincipal InvestigatorUniversity of Texas at Austin
4 Previous Clinical Trials
757 Total Patients Enrolled

Media Library

Empathy in Action for life with diabetes (Behavioral Intervention) Clinical Trial Eligibility Overview. Trial Name: NCT05173675 — N/A
Type 2 Diabetes Research Study Groups: Program arm, Control arm
Type 2 Diabetes Clinical Trial 2023: Empathy in Action for life with diabetes Highlights & Side Effects. Trial Name: NCT05173675 — N/A
Empathy in Action for life with diabetes (Behavioral Intervention) 2023 Treatment Timeline for Medical Study. Trial Name: NCT05173675 — N/A
~71 spots leftby Nov 2025